Wireless Trail Cameras – FAQs

Wireless trail cameras are somewhat recent in the world of hunting and are quickly gaining popularity and interest from hunters across the nation. Stealth Cam Fusion Wireless Cameras and the Muddy Outdoors Manifest cameras take the guesswork out of cellular activation and will have you transmitting images in a matter of minutes with their quick scan QR setup thanks to the Stealth Cam COMMAND App. Combined with Stealth Cam’s new data plans, Fusion offers affordable options for every budget & need. Available on AT&T, Verizon, or a Global cellular network.

With every new piece of technology or gear, there are always those commonly asked questions that everyone thinks of while they are researching or setting it up for the first time. Below have listed the most frequently asked questions when it comes to the Stealth Cam and Muddy Outdoors wireless trail cameras.

CAN I SET UP NOTIFICATIONS SEPARATELY FOR EACH CAMERA?

By default, the COMMAND app will include the name of each camera that has a new photo in the notification. Notifications for the COMMAND app cannot be turned off for the individual camera, but you may disable all notifications.

CAN I LOG INTO MY ACCOUNT WITH MORE THAN ONE DEVICE?

Yes, there is no limit to the amount of devices you may log on to.

HOW MANY CAMERAS CAN I CONTROL IN THE COMMAND APP?

There is no limit to the amount of cameras controlled by COMMAND.

IF I DELETE A PICTURE IN THE APP DOES IT DELETE IT FROM THE SD CARD?

No, deleting a photo will only remove it from the app, not from the SD card. To create space on your SD card either turn the DVR MODE setting on or use the FORMAT CARD feature.

WILL I LOSE MY IMAGES AND SETTINGS IF THE BATTERIES DIE?

No, the images are stored on your external SD memory card so your images will be intact only on your card. Your images and settings are also saved on the COMMAND app.

WHY IS MY CAMERA TAKING PICTURES WITH NOTHING IN FRONT OF IT?

This camera is powered by motion activation. This can cause objects, like a tree branch or moving water, within the camera frame to cause the camera to take a photo.

HOW DO I CHECK IF MY CAMERA IS WORKING PROPERLY?

To check the status of your camera, press the “Sync” button below the camera’s battery tray. Refer to the battery tray sticker for information on LED codes. If you receive a red LED on “network” or “account”, contact customer support at 1.888.508.5922 for further assistance.

Back of Stealth Cam Fusion
Check the inside of your Stealth Cam Fusion to see the key to make sure your camera is connected properly.

IS MY CAMERA WATERPROOF?

No, your camera is weather resistant but not waterproof.

IS THERE A WARRANTY THAT COMES WITH MY CAMERA OR AN EXTENDED WARRANTY I CAN PURCHASE?

Your Stealth Cam or Muddy Camera comes with a Limited 1-year warranty. Please contact support at 1.888.508.5922 for more information.

CAN I MIX DIFFERENT TYPES OF BATTERIES TOGETHER?

No, you should never mix batteries. After your camera batteries die, always install brand new batteries in your camera.

Stealth Cam Fusion Battery Pack
The Stealth Cam Fusion takes 8x AA batteries.

CAN I USE RECHARGEABLE BATTERIES IN THE CAMERA?

Rechargeable batteries will cause an incorrect battery percentage reading for the camera in the app. We do not recommend using rechargeable batteries.

CAN I USE AN EXTERNAL POWER SOURCE OR BATTERY PACK IN COMBINATION WITH THE AA BATTERIES?

Yes, the use of the Stealth Cam 12V Solar Power Panel is recommended to increase battery life. The use of an external power source may work, but the accuracy of the reading may vary.

IS IT SAFE TO USE AN ANTENNA BOOSTER OR THIRD-PARTY PRODUCTS WITH MY CAMERA?

We do not recommend using any third-party products with your camera that are not sold and/or approved by Stealth Cam as this may damage your camera and void your warranty.

WHY ARE THERE TWO DIFFERENT STEALTH CAM APPS AVAILABLE TO DOWNLOAD.

COMMAND is our newest app and it serves all Stealth Cam Fusion, Trail-Tek, Muddy Manifest, and 4G (WXA/WXV) cameras. Our Stealth Cam REMOTE app serves our FLX and 3G cameras.

Screen shot of Stealth Cam Command App in App Store
Be sure to download the Stealth Cam COMMAND APP in the App Store or Google Play Store.

DO I NEED TO HAVE MY PHONE NEXT TO MY CAMERA WHILE IT SYNCS?

No, you can sync your camera remotely from your phone. However, we recommend syncing in the proximity of your phone to verify sync was successful. The sync will occur at your next scheduled upload time.

I HAVE A NEW PHONE. IS IT NECESSARY TO RE-SYNC THE CAMERA OR WILL IT STILL BE DISPLAYED ONCE I DOWNLOAD THE COMMAND APP?

It is not necessary to re-sync your camera to your new device. Your camera will be displayed on your account once you download the “Stealth Cam COMMAND” APP and login with your existing credentials.

MY CAMERA SHOWED THAT IT SYNCED SUCCESSFULLY, WHY DO I NOT SEE IT ON MY APP?

In order to connect to the COMMAND app, your cell phone will need to have a 4G/LTE reception or a Wi-Fi connection. If you are in a remote location, there is likely not enough data coverage to properly use our app.

WHY IS MY MONTHLY BILL HIGHER THAN MY PLAN COST?

You have likely incurred data overages. Data charges are incurred after you reach your plan’s allotted data limit. For more information on rates visit http://www.stealthcamcommand.com

The Monthly Plans include one year of Cloud Storage.
The Annual Plans have a variety of options to choose from.
If you choose the Monthly Unlimited Plan then there is NO CHARGE for additional cameras.

WILL I BE NOTIFIED OF SOFTWARE UPDATES?

Yes, inside of your Stealth Cam COMMAND app will be a notification that a new software version is available, and you will be given the option to install it. All firmware updates happen OTA (over the air), you will need your camera present with you to begin the update process. Refer to the COMMAND app for camera update instructions.

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We see wireless trail cameras becoming an integral tool in a hunter’s arsenal to use all year long to keep track of your deer herd, scout new areas, plan what stand to hunt, and more. We look forward to seeing your photos of this hunting season taken by your new wireless trail camera.

 

Happy Hunting!

 

 

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